Terms and Conditions
1. Orders received within 21 days of event require full payment to confirm booking.
2. For orders above $500 and received outside of 21 days prior to your event require a non-refundable $250 deposit to confirm your booking. The remaining balance is to be paid in full by 21 days prior to your event.
3. For orders less than $500 and received outside of 21 days prior to your event require full payment to confirm your booking.
4. Per transaction fee applies regardless of number of items purchased and irrespective of item price/s, covering the cost associated with administration services.
5. Cancellations must be submitted in writing to firstname.lastname@example.org.
6. Your deposit or any payment(s) made will not be refunded if notice is less than 3 months prior to date of event.
7. If more than 3 months’ notice is provided –
a. Orders above $500 – all money paid, less the non-refundable deposit ($250) will be refunded.
b. Orders below $500 – all money paid, less 50% of the invoice total will be refunded.
8. Ceremony setups will be completed on the morning of the event, therefore the weather at the time will dictate where the ceremony set up is installed. Each ceremony area at Bundaleer Rainforest Gardens has an inclement weather ceremony location, subsequently we reserve the right to install the setup based on the weather present at 8 AM on the day of the event. To safeguard, we also offer backup options at an additional cost.
9. Lawn games will be placed out irrespective of weather.
10. Festoon lighting will remain erected in MCD nominated location irrespective of weather.
11. As MCD offers a full range of styling, we do not allow other parties to install any arrangements (floral etc) on any of our arches, structures, backdrops, wine barrels or any other styling items.
12. We reserve the right to choose final flower selections in your chosen colours as floral items are seasonal.
13. Any damage to any item(s) will be charged to the nominated person on the original invoice.
14. We reserve the right to receive your wedding photos with our styling items on them and use these for our website, marketing and social media platforms.
15. Upon confirmation and payments received we may agree to install / handle BYO items. Although the utmost care is given to your items, we handle them at your own risk.